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Frost & Co

Frost & Co

4.6(199 reviews)See reviews ↓·Bournemouth

About the company

Frost & Co is an independent estate agency that was originally established in 1992. The firm operates in the Bournemouth and Poole area, with a Bournemouth office and a Poole office based in Ashley Cross, Lower Parkstone. The Bournemouth office team has nearly 100 years of combined experience. According to Rightmove, the Poole office is consistently No 1 in the Poole area. Services cover property sale, purchase, lettings and management, plus new homes and development consultancy.

What customers say

Based on genuine customer reviews

Letting, sales and property administration in Bournemouth form the backbone of the work described by those who have dealt with the firm, and the accounts centre on a team that is consistently termed professional, responsive and easy to deal with. More than one review highlights how swiftly enquiries, maintenance matters and tenancy questions were handled, and clear communication at every stage, from initial viewing through to completion, is a theme running through the feedback.

Individual staff are singled out by name: Jordan for returning calls and acting promptly on requests, Lewis for finding a high-quality tenant quickly and for going the extra mile, and Stephen, Abi, Taylor, Ian, Skye and Danny for patience, knowledge and clear explanations during viewings, purchases and ongoing management. A widower selling a home held for many years describes considerate handling of viewings and an agreed asking price, while first-time buyers and tenants note a straightforward process free of pressure. Flexibility over moving dates and prompt notice of any action required also feature. The same names recur across lettings, sales and valuation work, pointing to a joined-up service rather than separate departments.

Apartment Letting AgencyProperty management companyProperty valuerProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

IP
India Palmer14 August 2026

The entire team was extremely supportive throughout the process of purchasing my flat. Taylor especially was always very communicative and responded to any questions or queries promptly. Both viewings of the flat were handled with great professionalism and both Taylor and Ian were very knowledgable. Thank you for helping me through the process!

SC
Steve Comer24 June 2026

Lewis at Frost & Co Lettings, Bournemouth, secured an excellent, high-quality tenant in very short time for my flat. He made the entire letting process seamless, stress-free, and highly efficient.Lewis' communication was excellent throughout, keeping me updated at every stage. I am absolutely delighted with the tenant they found and the professionalism they displayed. I cannot recommend Lewis and the team at Frost & Co Lettings, Bournemouth highly enough to any landlord looking for a top-tier service! Steve

SP
Steve Phelps27 May 2026

Frost and Co are The premier letting agent in Bournemouth Jordan who's been letting my flats for nearly 10 years is excellent.. I can't recommend them enough

SD
Sarah Doherty27 March 2026

Jordan at Frost could not have been more professional and a pleasure to work with. It was never any trouble when I contacted her and she always returned calls and swiftly acted on any request. Many thanks

RL
Roy Little19 February 2026

As a widower, I decided it was time to sell my home and move closer to parts of my family. I was naturally worried about how I would cope with the process, especially having many strangers visiting what had been my home for the last 29 years. My daughters and I chose Frost and Co to handle the sale, having agreed on a sensible asking price. From the outset, they were thoughtful and understanding. Initially, when clients were due to view the property, I would leave and go for a walk (I am no longer a driver). However, the agent, Skye, was concerned that this might be too tiring for me. She kindly organised the viewings so that I could remain seated comfortably in my home and briefly meet potential buyers, with no embarrassment to either party. Skye was a really good agent and helped us a lot throughout the whole process. She was patient, considerate, and always willing to explain things clearly, which made what could have been a stressful time much easier for me and my family. Everything was handled very neatly and professionally, and any worries I had quickly evaporated. I would happily recommend this firm to anyone wishing to put their home up for sale.

AM
Alan Muuvo18 February 2026

The team was professional, responsive, and made the whole rental process smooth and easy. I had a great experience with Frost & Co. Highly recommend!

JA
Julian Ahmed12 February 2026

Skye from Frost & Co sourced a buyer within a week of marketing and kept me fully informed all the way through to completion . A great estate agent .

Commercial property agents in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

Contact
+441202311888www.frostandco-uk.co.uk20 Poole Hill, Bournemouth BH2 5PS
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday09:00–14:00
SundayClosed