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Whitegates Bradford Lettings & Estate Agents

Whitegates Bradford Lettings & Estate Agents

3.9(179 reviews)See reviews ↓·Bradford

About the company

Whitegates Bradford Lettings & Estate Agents is an estate agency based in Bradford that opened in 1979. The business employs a team of 12 staff, and Ian Hind is a Director. Whitegates Bradford primarily deals with properties in postcodes BD1 through BD18. It provides estate agency and letting agency services.

What customers say

Based on genuine customer reviews

Landlords and buyers in Bradford have shared a range of experiences with this estate agency. Several buyers describe Karen as exceptionally helpful throughout sales, keeping them informed from first viewing to exchange and completion, replying promptly to calls and emails and making the process feel smooth and stress-free. Fiona is repeatedly praised for handling queries clearly and professionally, keeping matters well organised and communication steady throughout. Another recurring theme is the speed at which viewings are booked and offers progressed, with one seller noting how quickly their house sold.

Landlords with long-standing portfolios mention Ian, Samantha and Annabel as a team that manages properties well, describing them as capable people who are good at what they do. Alongside this praise, some reviewers report difficulties: viewings that did not go ahead as arranged, appointments changed or cancelled without confirmation, and calls that were met with a defensive response and no apology. Others raising concerns about deposit deductions after tenancy exits say communication by email felt one-sided and that attempts to discuss the matter by phone were not taken up. Strong personal service sits alongside scheduling and after-tenancy communication as recurring points of friction.

Reviews

Reviews are taken from publicly available sources.

GB
G80 B9 July 2026

Rented a property from this firm. Inventory completed at the beginning highlighted many issues, which I was told that they would be noted. Upon exit from tenancy, they will tried to claim that things noted were now my responsibility to cover, to which they have refused to speak to me on the phone. Exchanges over email have been one-sided - please do not rent from this firm, as their practices as an estate agent are alot to be desired, especially when to comes to renters rights.

S(
Scandal (Finished)1 June 2026

I’d booked (at least thought I’d booked) to view a property in Mirfield. Monday, June 1st at 12:45pm, was the time and date I was given, and received a call last week to confirm. I didn’t receive a confirmation email, or text message. Today, the morning of the day of the viewing, I realised that the house probably wasn’t for me, so I called Whitegates to cancel. Announcing to the person who answered the phone, who I was and the property I was calling about, I was told that they “didn’t have a record of the viewing booking”, and that the property was already let. If I’d not called to cancel, I would gave driven a fair way out to the property, for absolutely no reason, and a complete waste of time. Seriously, how do these companies stay in business??!

AM
ASIF Mir13 May 2026

Karen at Whitegates did a great job in selling my house . She’s brilliant at her job and worked very fast to book viewings and sold the house quickly. She kept in contact by providing regular feedback through all viewings and offers Without her experience in the industry getting to exchange / completion would have been a nightmare She replies quickly to emails and phone calls It was a pleasure dealing with her and I would definitely recommend Karen to anyone buying or selling a property Thank you

JR
Jamie Roberts8 March 2026

Whitegates is the 1st place we'd come back to when we choose our next step and is mainly thanks to Fiona. We had a few hiccups with gleesons and lawyers etc but Fiona was the anchor in communication, professionalism and what you'd want from a representative/estate agents. She was the ONLY one who was "with us" each step of the way from start to finish. As said, she is the reason we would choose whitegates next time. Thankyou so much fiona. Keep doing what you do because it was a 5* service.

JB
Jay Booth18 February 2026

I’ve been a landlord with Whitegates for many years. Ian, Samantha, Annabel - the whole team, are absolutely fantastic! I couldn’t ask for a better group of people to manage my properties. Lovely folk who are great at what they do. Can’t recommend them enough.

NM
Naveed Mushtaq6 February 2026

Karen at Whitegates Lettings and Estate Agents was amazing from start to finish. As this was my first time renting a house, I was quite nervous, but Karen made the whole process feel easy and stress-free. She was friendly, professional, and always happy to answer my questions, no matter how small. Everything was explained clearly and she kept me updated throughout. I couldn’t have asked for better support for my first rental experience and I’d highly recommend Karen to anyone looking to rent through Whitegates.

SI
Shotter Iky6 February 2026

I rented a property through white gates it was the best experience of my life. I had one lovely worker that looked after me her name was Karen. She helped me through everything i was stuck with got me the property i wanted. I would highly recommend going very professional and polite she was 10/10 experience. Anyone need a property my advice is pop down .

Estate agents in Bradford compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Bradford are compared.

RankProviderRatingReviewsOpen Sat.
1Westwoodestate.co.uk★ 5,01No
2Bradford Estates★ 4,0117Yes
3Whitegates Bradford Lettings & Estate Agents (this page)★ 3,9179Yes
Contact
Working hours
Monday09:30–17:30
Tuesday09:30–17:30
Wednesday09:30–17:30
Thursday09:30–17:30
Friday09:30–17:30
Saturday10:00–16:00
SundayClosed