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Peter Heron Estate & Letting Agents Sunderland

Peter Heron Estate & Letting Agents Sunderland

4.7(349 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Property sales, purchases, valuations and lettings form the core of the work handled by Peter Heron Estate & Letting Agents Sunderland, and the feedback left by clients points to a consistent, carefully managed journey from first appraisal to completion. Something that features in review after review is communication: Michael, Sarah Hill, Abby Webster and Paul Hubbard are named repeatedly for replying to messages quickly, providing regular progress reports and ensuring clients grasped each stage of the transaction. Customers in several reviews describe the experience as smooth and stress-free, including a sale handled after a bereavement and another where a buyer pulled out and a replacement was secured the next day.

The advice and reassurance offered throughout are mentioned alongside professional, friendly and knowledgeable conduct. Marketing draws its own share of praise, with photography and video considered strong enough to generate interest and proactive updates during quieter periods valued. Sales progression, negotiations and the wider team all feature in the accounts, with prompt email replies and clients who felt kept in the loop at every turn. The recurring thread is dependable communication paired with practical guidance across the sale or purchase of a home.

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Reviews

Reviews are taken from publicly available sources.

CS
Chris Slee3 August 2026

A wonderful, friendly company to deal with. From the initial visit to value the house, all the way through to completion, everyone we dealt with and spoke to were warm, friendly, polite and very professional. The whole process was made to seem effortless, and there was always someone willing and able to address any issues that arose. We’d especially like to praise Paul Hubbard for his friendly and wonderful advice, and Abby Webster who was always available to answer our many queries and for keeping us updated and informed of progress throughout the process. Peter Heron is a company we will definitely use again, should the need arise, and we would have no hesitation in recommending them to our friends and family. Thank you so much for all your hard work. We really do appreciate it.

VN
Vicky Neeson31 July 2026

I can’t recommend Peter Heron highly enough, the entire process has been smooth, friendly, professional and 5 star since asking then to come out to do a valuation. The level of service I have received from Abby the negotiator has been truly fantastic she keeps me updated every step of the way and always answer my queries quickly and ensures I understand, thank you so much Abby I honestly couldn’t do this without your guidance

CE
Charlotte Every24 July 2026

Absolutely incredible experience selling and purchasing our next home with Peter Heron, especially with Abby Webster her attention to detail, care & commitment secured it for us as a family to only ever use Peter Heron in the future. She is an absolute asset to the firm & we will be recommending her to friends & family in the future. Her approach is perfect she is welcoming answers every query without hesitation and goes the extra mile by truly caring about what’s best suited for each client their circumstance & requirements. Peter Heron is very lucky to have Abby!! Thank you so much for helping us the whole way. Also congratulations on your up & coming baby! Thank you! Charlotte, Josh Violet & Ethel xxx

JH
Jim Hope21 July 2026

We were in a chain of 4 sales and Michael the branch manager at Peter Heron's and his team worked tirelessly against some frustrating issues to ensure our sale and purchase went through on time. If I was ever thinking of selling a property again I wouldn't hesitate to ask Peter Heron's to handle the sale. Thank you for all your efforts and hard work. We got there in the end. Well done to all of you.

JW
Jess waterston20 July 2026

Excellent service from start to finish. The whole team at Peter Heron were fantastic throughout our house sale. Michael was looking after us and he maintained regular communication going above and beyond our expectations. He made a very stressful process much more manageable through his friendly and professional approach. 100% recommended, Thank you!!

EY
Elizabeth Ynez Tulsen1 July 2026

Fantastic experience from start to finish. The team were professional throughout and communication was brilliant at every stage, keeping us informed and making the whole process feel smooth and stress-free. The marketing was excellent too — the photos were great quality and really showed the property at its best. A special thank you to Sarah Hill, who was my designated agent throughout. She was fantastic — supportive, knowledgeable, reassuring, and always happy to help. Her guidance and attention made a huge difference and I felt in very safe hands throughout. I would highly recommend this estate agent and wouldn’t hesitate to use them again in the future.

TP
Tracey Potts29 June 2026

Sarah from Peter Heron has been amazing throughout the difficult process of selling my late mother’s house. She always kept me fully up to date with proceedings and I knew I could always contact her if I had any issues or questions. In summary… Excellent service from beginning to end. Thank you so much Sarah and team at PH!

Estate agents in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Dowen Estate & Letting Agents : Sunderland★ 4,9433Yes
2Peter Heron Estate & Letting Agents Sunderland (this page)★ 4,7349Yes
3Michael Hodgson Estate Agents & Chartered Surveyors Sunderland★ 4,7293Yes
4Fenix Property Ltd★ 4,6218No
5Good Life Homes Sales & Lettings★ 4,5355Yes
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–12:00
SundayClosed