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Peter Alan Estate Agents - Swansea Marina

Peter Alan Estate Agents - Swansea Marina

4.8(188 reviews)See reviews ↓·Swansea

About the company

Peter Alan was established in 1965 and operates a network of over 30 branches across South Wales. The company operates under two brands: Peter Alan and Pinkmove, and is part of the Connells Group. The Swansea Marina branch is exclusively focused on lettings. Louie Evans is the Lettings Manager at the Swansea Marina branch, and Benjamin Squire is a Trainee Lettings Negotiator there.

All Peter Alan staff receive extensive on-going training. Peter Alan's services include sales, lettings, mortgages, home conveyancing, auctions, and land and new homes. Peter Alan Limited is registered in England and Wales. For regulated mortgages and non-investment insurance contracts, Peter Alan Limited is an appointed representative of Connells Limited, authorised and regulated by the Financial Conduct Authority.

What customers say

Based on genuine customer reviews

Peter Alan Estate Agents - Swansea Marina handles lettings and property management in the Maritime Quarter with a service that reviewers consistently rate highly. Several customers describe the process of securing a tenancy as straightforward, noting that paperwork was completed thoroughly and explained in terms that made it easy to follow. Louie is named repeatedly for his enthusiasm, patience and willingness to go out of his way, whether dealing with references, unforeseen complications or showing multiple properties without fuss.

Anthony, described as a senior branch manager, is praised for clear communication, prompt responses and a professional manner that keeps landlords and tenants informed at every stage. Landlords mention that reliable tenants are found quickly, while renters appreciate being updated before they need to chase.

The agency is also noted for helping buyers and sellers, with one customer having purchased a flat through the same branch years earlier before returning to let it out. Reviewers repeatedly highlight how stress-free the experience felt, from the first viewing through to the completion of documentation, and the helpful, respectful approach of staff who treat tenants as individuals. The letting and property management service, supported by mortgage and estate agency expertise, is the recurring subject of the praise.

Mortgage brokerProperty management companyEstate Agent

Reviews

Reviews are taken from publicly available sources.

IS
Izzy Sparks16 August 2026

Peter Alan was the only agency we had a positive experience with while my wife and I looked for a place to rent, Ben went above and beyond to help us find a place we love

AL
Andy Lewis20 February 2026

Louie went above and beyond dealing with the references and some unforseen issues we encountered. Nothing was too much trouble and I managed to get into the property within a week. Highly recommended! Great guy, thanks a million Louie!

AA
Aman Agarwal26 January 2026

I recently started a new tenancy with Peter Alan. I would like to give a massive shoutout to Louie as he went out of his way to help me secure the tenancy and complete all relevant paperwork thoroughly. He also simplified the process and made it easier to understand. I would definitely recommend renting with Peter Alan.

NS
Nick Smart3 January 2026

Mellissa and Louie were a great help in showing us flats and then with the whole moving process. Both of them are a credit to Peter Alan and me and my partner would highly recommend them.

MW
Martyn Williams19 November 2025

Louie was a pleasure to deal with. His enthusiasm and professionalism is infectious. He was the main reason I went with Peter Alan and from there found the perfect apartment. I can not praise Louie highly enough. He will go far in life and Peter Alan are very lucky to have a Louie representing them. Thanks 👍

GA
Ghalya Alhassan6 October 2025

I’m very happy with my experience with Peter Alan! Loui was extremely helpful and professional, assisting us with everything from start to finish. The apartment is great, and his respectful and friendly attitude made the whole process smooth and easy. Highly recommended!

AI
Aiman Ismail17 September 2025

I want to highlight the outstanding service from Louie and Anthony in Swansea. Absolute legends.. always helpful, respectful, and professional throughout. They understand what it means to deal with tenants as human beings, and I am genuinely grateful for their support. Unfortunately, my experience with the Cardiff renewals office has been the opposite. The staff there have repeatedly misrepresented my contract, ignored my legal rights, and spoken to me in a way that shows little respect or empathy. It often felt like I wasn’t being treated as a person at all. If you’re dealing with the Swansea team – you’re in good hands. If your case gets passed to Cardiff, be prepared for an entirely different standard of treatment.

Letting agents & property management in Swansea compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swansea are compared.

RankProviderRatingReviewsOpen Sat.
1Colony Living - Student & Professional Accommodation Swansea - HMO Management★ 4,952No
2Peter Alan Estate Agents - Swansea Marina (this page)★ 4,8188Yes
3Clee Tompkinson Francis Estate Agents and Letting Agent Swansea★ 4,8150Yes
4TKR Management★ 4,759Yes
5Morgan Jones Estates & Lettings★ 4,6109No
Contact
+441792463764www.peteralan.co.uk/branches/swansea-marinaMarina, Unit 6 Abernethy Quay, Maritime Quarter, Swansea SA1 1UH
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
Saturday09:00–14:00
SundayClosed