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Milards

Milards

4.9(474 reviews)See reviews ↓·Edinburgh

About the company

Milards is an independent Edinburgh letting agent focusing on residential lettings and property management, with over 50 years of experience in Edinburgh lettings. The company is 100% independently owned and is a member of Propertymark. It covers Edinburgh and the wider Lothians and works with both individual landlords and property investors. Its managed service includes marketing, viewings, tenant selection and tenancy set-up.

Amir Fard is a Director. Lynda Booth and Sandy Nicoll are Associate Directors. Kyle Salton is Head of Property Management, Craig Lothian is Head of New Business, and John McAreavey is Finance Director. OC Brown is Lettings Coordinator, Sophie Sharp is Maintenance Coordinator, Ethan Guthrie is Assistant Property Manager, and Tom Hall is Property Manager.

What customers say

Based on genuine customer reviews

Edinburgh landlords and tenants repeatedly highlight responsiveness as the standout quality of this letting agency. Several customers describe repair requests being picked up quickly and resolved soon afterwards, with named members of staff receiving much of the credit. Kyle is frequently praised for a proactive, solutions-focused approach that keeps maintenance and property management running smoothly, while Sophie is singled out for coordinating repairs with landlords and keeping them informed as matters progress.

Abby and Oseana are mentioned for handling contracts and subsequent requests efficiently, and Craig is commended for guiding first-time landlords through the letting process, setting out the various options and staying in touch once tenants have moved in. The service most commonly discussed is the letting of flats and houses, with ongoing property management featuring heavily alongside it.

Reviewers describe the experience as smooth and stress-free, with communication maintained before and after work is carried out and problems dealt with properly rather than left to linger. The wider team is characterised as pleasant, professional and knowledgeable, working to a high standard and taking time to explain things clearly. Craig's handling of a first letting, and the steady updates that accompanied it, is where the feedback most often comes to rest.

Property Rental Agency

Reviews

Reviews are taken from publicly available sources.

CH
Chloe Hourston17 July 2026

We have had a fantastic experience with Millard’s especially Craig. He found us a great tenant very quickly and made the whole process feel straightforward and stress-free! He was so professional, responsive and incredibly supportive from start to finish! Highly recommend Craig and the team at Millard’s!

GN
Gray Nic16 July 2026

I have recently moved my property over to be managed by Milards, and have been very impressed with the overall experience. Great advice and service by Craig who comes across extremely knowledgeable and trustworthy. Would definitely recommend Milards for their personal and proactive service!

AU
Adnan Ul haq16 July 2026

⭐⭐⭐⭐⭐ "Really good help from Sophie. She sorted my boiler issue fast and kept me updated all the way. Thanks a lot!

SR
Sayan Roy11 July 2026

Be incredibly careful with this agency's deposit return process. They demanded an unjustifiably large sum from my deposit for no good reason. I had to take the matter to SafeDeposits Scotland, who ruled in my favor and refunded the vast majority of my money. A thoroughly stressful and unprofessional experience.

IF
Irina Fedorovykh19 June 2026

The team at Milard’s have been excellent, with a special mention to Craig for his outstanding support and professionalism throughout. Craig is always responsive, helpful, and knowledgeable, making property management straightforward and stress-free. The whole team are reliable, informative, and a pleasure to deal with. I would highly recommend Milard’s to anyone looking for an established, trustworthy, and professional property management company.

JU
Justina Uriburu20 April 2026

Ten months into our tenancy, and we have only positive things to say about Milards. They have handled both our contract and all subsequent requests efficiently and professionally. We are especially grateful to Abby, Oseana, and Sophie (from the maintenance unit), who always respond quickly and are a pleasure to deal with.

DG
David Grant16 April 2026

My wife was looking to rent out her flat to coincide with the joint purchase of our new main residence. As this was the first time either of us had intended let out a property we contacted a few letting agents to sound them out and by far Milards was the one who stood out. Both Amir and property manager Kyle provided us with invaluable information and explained the various options available to us. Everything went amazingly smoothly and without stress. If you’re looking to rent out your property I would certainly recommend you give them a try.

Estate agents in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Macgregor★ 5,064Yes
2RE/MAX Estates - Edinburgh★ 5,036Yes
3Knight Frank Edinburgh Estate Agents★ 4,961Yes
4Revere★ 4,977No
5Milards (this page)★ 4,9474No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed