CJ Hole Southville Lettings & Estate Agents

Great experience with CjHole during the flat viewing. Thomas Sully showed us around and was professional, friendly and helpful throughout the visit. The viewing was smooth and had a really positive atmosphere. Hopefully we can move forward and make it happen, thanks to the great experience and good vibes during the process.

I contacted CJ Hole whilst looking for rental accommodation, I was assisted by Thomas Sully. He was quick to arrange a viewing and took time to explain without rushing.His efficiency, attention to detail and excellent customer service really stood out. Thanks CJ Hole for making the process so smooth and efficient!

Terrible experience renting with CJ Hole for the past 2 years. Multiple incorrect and unsubstantiated accusations of non payment, including a phone call 2 days before Christmas. Funnily enough on every occasion rent had been paid on time. Getting a subsequent apology or an explanation of how this happened was like getting blood from a stone and packed full of blame and excuses. A pretty distressing experience which happened a few times. Amateur at best when facilitating viewings. Phone calls received asking why I wasn't at the property or able to provide them with a key to do the viewing at they didn't have one. Having provided them one previously, it should not be assumed without asking that they would require access given to the venue personally. Zero communications from them regarding how to vacate the property once notice was given. No communication on deposit return without a personal chaser over a week after moving out even though landlord had confirmed he was happy with the property. Now finally nearly 2 weeks after moving out of the property we’ve just had an email requesting access on a certain date so that a gas safe inspection can be done. Laughable. Full credit to our landlord who personally dealt with a lot on their behalf, and as a young person was a breath of fresh air to deal with in an industry full of scalpers and bad actors. You need to do better and hold yourself accountable to provide a better service for renters. It is undeniably evident that communication internally is the issue at the core of your business.

CJ Hole have been excellent! Ben Pursey gave us a fantastic house viewing and explained everything really clearly. Communication post viewing was excellent and we are looking forward to moving into our new property knowing that we are in safe hands.

I just wanted to say that so far I’ve had the best experience with CJ Hole. I had the pleasure of ( virtually) meeting Ben Pursey whilst inspecting a property. He walked my dad through everything during the viewing, he was very professional In answering all my questions and very fast at replying emails. I would 100% recommend Ben to anyone looking to rent a property fast and effectively. It’s been a pleasure

I have a rental property managed by CJ Hole and have been consistently pleased with the attentive service I receive from Max Day. I also dealt with Ben Pursley recently as he handled finding a new tenant. Ben communicated clearly, responded well to my requests and was nice to work with. I would recommend CJ Hole

I had a viewing with CJ Hole within a few days of phoning. My viewing was with Ben Pursey and he was extremely helpful and accommodating. I was early to the viewing but he was able to fit me in straight away. Very friendly and able to answer all questions I had, as well as mentioning several helpful points that I may have overlooked. The rental world in Bristol is hard right now but my experience with CJ Hole was very positive. Thank you