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Belvoir Estate and Lettings Agents Peterborough

Belvoir Estate and Lettings Agents Peterborough

4.2(549 reviews)See reviews ↓·Peterborough

About the company

Belvoir Estate and Lettings Agents Peterborough was founded in 1999 and has over 20 years of history. The company covers Peterborough and the surrounding area, specifically areas PE1 to PE8. It specialises in buy-to-let. Belvoir Peterborough staff undergo in-house and external training. It is a member of PropertyMark.

Deposits are protected in the TDS insured scheme, held in the franchisor's The Property Franchise Group Client Account. Lottie Hostead is Director of Sales and Lettings, Carrie Kemp is Sales Manager, and Dan Smith is Lettings Manager. Belvoir Peterborough provides estate, letting and property management services.

What customers say

Based on genuine customer reviews

Peterborough tenants and landlords repeatedly highlight the personal service delivered by the team at this estate and letting agency. Grace Messenger is named most often, with customers describing her as polite, professional and consistently approachable, whether handling maintenance issues reported after a move-in or coordinating more complex tenancy transitions. Several reviewers note that problems are resolved promptly once flagged, and that updates arrive without being chased.

Dan receives credit for steering a difficult handover between outgoing and incoming tenants, keeping the landlord informed throughout and liaising with the council. Ellie Godley is praised by first-time renters for making the paperwork straightforward, answering questions quickly and remaining flexible for those arranging matters remotely from abroad. A family of five who rented locally for several years recall a clear and transparent process from viewing through references, credit checks, agreement signing and key collection, thanking Michelle Gordon for that stage.

The recurring theme across the feedback is reliable, well-organised administration, quick replies and a friendly manner that puts people at ease during stressful moves. Landlords with long-standing portfolios describe the same consistency, including help preparing a case that went to adjudication, with communication maintained throughout. Clean, well-presented properties and smooth key handovers feature in several accounts, and the office is described as kind and professional from the initial enquiry onwards.

Property management companyEstate AgentProperty valuerProperty Rental Agency

Reviews

Reviews are taken from publicly available sources.

TR
Thomas Rolfe1 August 2026

I’d like to thank Ellie Godley at Belvoir for making the whole letting process so smooth and stress-free. She was professional, helpful, and kept me informed throughout. I really appreciate all the support and would happily recommend Belvoir to anyone looking to rent or let a property.

SM
Soumi Mitra31 July 2026

I have been a landlord with Belvoir Peterborough since July 2004, and they have never let me down. Most recently, Dan managed what could have been a difficult tenancy transition with professionalism and reassurance. He kept me informed throughout, communicated proactively with both the council and the incoming tenants, and ensured that the entire process was handled smoothly. I particularly appreciated the regular updates, which gave me confidence that everything was under control. Aimee also deserves special recognition. She managed the transition of the property from one tenancy to the next with great professionalism. I still remember the condition of the garden and parts of the property when the previous tenancy ended. Through a well-managed checkout process, careful handling of the deposit deductions, and excellent attention to detail, she oversaw the property's return to an excellent standard, ready for the incoming tenants. Her organisation and commitment made what could have been a difficult transition appear straightforward. I was very happy with Terry's team over twenty years ago, and I am just as happy with Dan and Aimee today. I hope we can continue working together for another twenty years. Finally, I should probably apologise if I occasionally come across as demanding. It is never intended personally—I simply like to understand what is happening and keep on top of things. Thank you all for your professionalism, patience and support over the years. It is very much appreciated.

JL
John Leslie29 July 2026

Grace Messenger at the Peterborough office is very helpful, approachable and ensures anything needing done or fixed within the flat is actioned and all achieved within a time scale. She’s always contactable within working hours and when doing home visits will work around your home life if you wish to be there while it’s being carried out. She is professional in all aspects of her job and is the only person I will deal with for anything I need.

FZ
Francesca Zenchuk27 July 2026

I was communicated well with by the letting agent (Ellie) which made first time renting a lot easier for me. All of the paperwork was sent out quick and everything had been managed over text and email due to being abroad for a while, so they are a very flexible company and Ellie made sure to keep me updated with any changes

LM
Liam Mizra27 July 2026

Excellent service from start to finish. Grace is fantastic, she’s always quick to resolve any issues and keeps me updated throughout the process. Her communication is excellent, and nothing ever feels like too much trouble. Highly recommended

VA
Vishali Ashok22 July 2026

Ellie was fantastic throughout our property search. We were relocating from Chelmsford to Peterborough for my new job and needed a home near the city centre within our budget. She was friendly, responsive, and quickly found suitable properties, making the whole process smooth and stress-free. Highly recommended!

GS
Gary Stanford21 July 2026

My wife and I have been landlords for over 15 years now renting out two properties through Belvoir. Most of this time our property manager has been Grace Messenger. Grace has always been a pleasure to work with. Polite, professional, and providing good feedback about our properties. We recently had a problem with exiting tenants that had to go to adjudication. Grace put the case together for us with professionalism and although we didn’t get quite the result we hoped for, we did get something. I would recommend Grace to any landlord. Gary

Estate agents in Peterborough compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Peterborough are compared.

RankProviderRatingReviewsOpen Sat.
1Edward Stuart Estate Agents★ 4,9577Yes
2Symonds & Greenaway Estate Agents★ 4,9559Yes
3haart Estate and Lettings Agents Peterborough★ 4,81208Yes
4Progressive Lets Estate & Letting Agents Peterborough★ 4,5601Yes
5Belvoir Estate and Lettings Agents Peterborough (this page)★ 4,2549No
Contact
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed